1. Introduction
This Privacy Policy explains how YEDA (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you use our platform, mobile application, and services (the “Service”).
2. Information We Collect
- Account Information: Name, email address, phone number, date of birth, and identity documents for KYC purposes.
- Financial Information: Payment details, transaction history, wallet addresses, and linked bank accounts or cards.
- Technical Data: IP address, device type, browser, operating system, and activity logs.
- Usage Data: Information about your interactions with the Service, including transactions, P2P trades, swaps, and support requests.
3. How We Use Your Information
- To provide and maintain the Service.
- To process transactions (buy, sell, swap, P2P, card issuance).
- To comply with legal obligations (AML, KYC, tax reporting, sanctions).
- To detect, prevent, and address fraud or unauthorized access.
- To communicate updates, offers, and security alerts.
- To improve and personalize the user experience.
4. Legal Basis for Processing
We process your information based on the following legal grounds:
- Your consent (e.g., marketing communications).
- Contractual necessity (to provide requested services).
- Legal obligations (compliance with financial and AML regulations).
- Legitimate interests (service improvement, fraud prevention).
5. Sharing of Information
We may share your information with:
- Regulatory and law enforcement authorities when required.
- Third-party service providers (payment processors, liquidity providers, card issuers, identity verification partners).
- Business partners for jointly offered services.
6. International Data Transfers
Your information may be transferred and processed outside your country of residence. We ensure adequate protection through contractual safeguards and compliance with applicable data protection laws.
7. Data Retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and legal requirements.
8. Security
We implement reasonable technical and organizational security measures to protect your data. However, no system is fully secure, and users must also take precautions to protect their credentials.
9. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and obtain a copy of your data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to legal obligations.
- Object to or restrict processing in certain circumstances.
- Withdraw consent where processing is based on consent.
10. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.
11. Cookies & Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and enhance security. You may disable cookies in your browser, but some features may not function properly.
12. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the Service after updates indicates acceptance of the revised policy.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@miyeda.com